Modernize Your Business
Learn how to to scale infrastructure, support your teams, and protect corporate data through research and guidelines from the industry’s leading sources.
See PureCloud in Action: Thursdays, 2pm ET / 11am PT Your contact center stays busy. And it’s hard to know when a sudden influx of traffic might strike. Give your managers the edge with workforce optimization tools that make it possible to adjust forecasts and schedules in real time, while...Download this whitepaper
Cyberbreaches aren’t just in the news—they are the news. The number one cause of these breaches? Account compromise and credential theft. As the number and type of users, devices and app environments multiply, so do the potential attack surfaces to be secured. While identity access management (IAM) is a top...Download this whitepaper
See PureCloud in Action: Thursday, 2pm ET / 11am PT At its simplest, an IVR can provide self-service options to your customers and decrease call volume to your agents. Or it can automate outbound calls for routine tasks. Did you know it can also perform advanced call routing and prioritization,...Download this whitepaper
Today’s network edge is taking on a critical role in connecting users to the digital content and web services that they need to reach. This is driving a new approach to load balancing, one that now starts at the edge. Download this eBook and learn how making the right traffic...Download this whitepaper