Modernize Your Business
Learn how to to scale infrastructure, support your teams, and protect corporate data through research and guidelines from the industry’s leading sources.
MOBI had a premises-based telephone and contact center system which left a lot of points of failure. MOBI wanted one system to handle all interactions with their customers. MOBI has been able to achieve this with 8x8’s integrated Virtual Office and Virtual Contact Center solutions.Download this whitepaper
Many companies claim to offer enterprise grade solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution.Download this whitepaper
Collaboration tools like video and web conferencing used to be all about cost savings - and keeping travel budgets in check. But Frost and Sullivan’s recent report shows businesses benefit from the strategic advantages collaboration provides as well.Download this whitepaper
Featuring Richard Snow, VP & Research Director of Customer & Contact Center Research, Ventana Research Is the complexity of your agent desktop application helping or harming your customer service? How many applications or systems do your agents use on a daily basis? The answer to these questions greatly impact your...Download this whitepaper