Modernize Your Business
Insights from The 2026 Customer Service Transformation Report
AI adoption in customer service is no longer the differentiator, but how deeply it’s integrated is.
In this webinar, we unpack insights from The 2026 Customer Service Transformation Report and explore how leading organizations are moving beyond surface-level adoption to drive real operational impact.
Learn how top teams are
- Scaling AI
- Redefining success metrics
- Extending support beyond the inbox to create lasting competitive advantage.
RESUMO EXECUTIVO DO RELATÓRIO GLOBAL DE AMEAÇAS 2026 DA CROWDSTRIKE
O relatório definitivo de inteligência de ameaças para a era da IA
Conheça o adversário evasivo, que está potencializando ataques com IA e transformando a IA na nova superfície de ataque.
• 27s: tempo para comprometimento de e-crime mais rápido já registrado
• 89% de aumento nos ataques conduzidos por adversários habilitados por IA
• 42% de aumento nas vulnerabilidades de dia zero exploradas antes da divulgação pública
• 40% das vulnerabilidades exploradas por atores de ameaças com nexo com a China tiveram como alvo dispositivos de borda
• Aumento de 266% nas intrusões conscientes de nuvem conduzidas por atores de ameaças ligados a um Estado-nação
La guía del SOC agéntico: Un recorrido en cuatro pasos hacia las operaciones de seguridad impulsadas por IA
Tu plan para la transformación del SOC agéntico
La IA está redefiniendo cómo opera el SOC. El futuro pertenece a los equipos que pueden moverse a la velocidad de las máquinas, guiados por el mando humano.
La guía del SOC agéntico muestra cómo la IA y la experiencia humana trabajan juntas para cerrar las brechas de habilidades, velocidad y respuesta, a la vez que se construye un SOC moderno y adaptable.
En la guía, aprenderás a cómo hacer lo siguiente:
• Crear una base lista para la IA
• Identificar dónde la IA puede ofrecer resultados rápidos
• Escalar la experiencia con agentes personalizados y orquestados
• Opera una defensa segura, con control humano.
Descarga la guía para comenzar tu recorrido hacia un SOC impulsado por IA.
Scaling AI Customer Service in 2026
AI customer service is rapidly moving from experimentation to a core part of daily operations.
In this webinar, learn how leading teams are scaling AI within existing workflows to improve efficiency, handle complex support scenarios, and deliver better customer experiences. We’ll break down the metrics that matter, common challenges with automation, and how mature teams design AI systems that extend human impact rather than replace it.
RESUMEN EJECUTIVO DEL GLOBAL THREAT REPORT DE CROWDSTRIKE PARA EL 2026
El informe definitivo de inteligencia sobre amenazas para la era de la IA
Conoce al adversario evasivo, que está potenciando los ataques con IA y convirtiendo la IA en la nueva superficie de ataque.
• 27 segundos: el tiempo de comprometimiento del cibercrimen más rápido registrado
• Aumento del 89 % en los ataques de adversarios habilitados por IA
• Aumento del 42 % en las vulnerabilidades de día cero explotadas antes de la divulgación pública
• El 40 % de las vulnerabilidades explotadas por los actores de ciberamenazas vinculados con China se enfocaron en los dispositivos periféricos
• Un 266 % de aumento en las intrusiones conscientes de la nube por parte de actores de ciberamenazas con vínculos con el estado
RAPPORT SUR LES MENACES MONDIALES 2026
Le rapport final de renseignement sur les cybermenaces à l’ère de l’IA
Faites connaissance avec un adversaire insaisissable, qui suralimente les attaques avec l’IA et transforme l’IA elle-même en un nouveau moyen d’attaque.
• 27 sec : Le délai de propagation le plus rapide jamais enregistré pour un cybercrime
• Augmentation de 89 % des attaques par des adversaires dotés de l’IA
• Augmentation de 42 % des vulnérabilités de jour zéro exploitées avant leur divulgation publique
• 40 % des vulnérabilités exploitées par les acteurs liés à la Chine ciblaient des dispositifs périphériques
• Augmentation de 266 % des intrusions liées au cloud par des menaces dont les acteurs sont liés à l'État
Lessons from the Front Lines
A Playbook for Outpacing Modern Adversaries
Security outcomes rarely hinge on a single alert or control failure. Modern adversaries chain trusted identities, misconfigurations, third-party access, and unmonitored control planes into intrusions that spread across domains and lead to costly downtime and disruption.
The Lessons from the Front Lines guide is designed for this reality. Aligned to the top six adversary themes noted in the CrowdStrike 2026 Global Threat Report — AI use and targeting, cross-domain tradecraft, edge device exploitation, supply chain compromise, objective-driven zero-day selection, and cloud trust abuse — this guide provides organizations a practical playbook for prevention and readiness.
Key takeaways:
● Frontline Intelligence: Direct insights from CrowdStrike’s incident responders on how these modern intrusions unfold
● Prevention Strategies: Playbooks to defend against the top adversary tactics shaping today’s threat landscape
● Response Guidance: Battle-tested frameworks to contain and evict threats when prevention falls short
CrowdStrike 2026 Global Threat Report
In the age of AI, even less sophisticated threat actors can execute complex attacks — while advanced adversaries have become dramatically more dangerous. The CrowdStrike 2026 Global Threat Report exposes the latest tradecraft of today’s evasive adversary, revealing how AI is supercharging cyberattacks and redefining risk.
Key findings include:
● 89% increase in attacks by AI-enabled adversaries in 2025
● The average eCrime breakout time dropped to just 29 minutes
● A 65% increase in breakout speed compared to 2024
● AI-driven attacks that move fluidly across domains and evade detection more effectively than ever
As adversaries weaponize AI to accelerate operations and bypass traditional defenses, security teams face a shrinking window to detect and respond.
Download the 2026 Global Threat Report to understand how AI-enabled threats are evolving — and what organizations must do to stay ahead.
Five Steps for Frontier AI Security Readiness
Mythos is just the beginning for frontier AI. Is your team prepared?
Frontier AI models like Anthropic’s Claude Mythos signal a new reality for defenders. AI can now identify vulnerabilities in near real time, shrinking the exploitation window to minutes. At the same time, rapidly expanding attack surfaces are increasing exposure faster than most teams can manage.
This white paper outlines a practical five-step framework for frontier AI readiness, helping security teams:
● Prioritize risk based on exploitability, not volume
● Continuously validate exposure inside and outside your environment
● Enforce continuous identity controls to block exploitation
● Detect and respond at machine speed
● Apply AI deliberately and securely to scale operations
Download the guide now.
