EXECUTIVE SUMMARY The software-centric business model is quickly becoming pervasive in every industry, not just IT. As Jeff Gothelf, co-author of Lean UX, put it, “Software is eating the world.”1 Since the publication of the Agile Manifesto in 2001, the project management (PM) climate has experienced a gradual shift away from the traditional “waterfall” process… Read more »
EXECUTIVE SUMMARY With the sales and customer service force increasingly working from mobile sites or in different offices, companies are recognizing the need for better remote collaboration tools. Following this trend, cloud-based CRMs have grown in popularity. Salesforce, the largest CRM in the market, offers only cloud-based deployment. Cloud software also offers other advantages over… Read more »
EXECUTIVE SUMMARY This Buyer’s Guide will provide an overview of customer relationship management (CRM) strategy, as well as detailed analysis of specific CRM software and examples of its use. If you’re not familiar with CRM yet, download our “Beginner’s Guide to CRM,” which offers a broader, more introductory look at the field.
EXECUTIVE SUMMARY Insight from business intelligence programs can be difficult to digest in numerical form. Visual representations ease the comprehension of information and encourage human derived insight. The primary distinction between data visualization software and a full-blown business intelligence (BI) solution is the quality of the visualizations one can produce. Some BI solutions, though excellent… Read more »
EXECUTIVE SUMMARY Implementing a data warehouse is a strong step toward managing data on an enterprise level, either for management purposes or business intelligence efforts. Some believe that popular Hadoop cluster systems will supersede data warehouses altogether, but, as elaborated on in the Hadoop Integration section of this guide, Hadoop’s applications are distinct from, and… Read more »
EXECUTIVE SUMMARY If you think of gamification as “the application of game elements in non-game contexts,” then employee engagement gamification is the application of game elements to different aspects of the employee relationship. Employee engagement can mean a number of different things for different organizations. For some, it might mean increasing sales, while for others… Read more »
EXECUTIVE SUMMARY Last year, only 56 percent of organizations’ strategic initiatives met their original goals or business intent.1 The challenges of managing enterprise-scale projects are innumerable: complexity, scale, dispersion of labor, and a high degree of risk are a few of the most common. Luckily, large companies have the capital and the data infrastructure to… Read more »
EXECUTIVE SUMMARY This Buyer’s Guide will detail the current enterprise resource planning (ERP) market by looking at current trends and historical factors. You’ll also find analysis of ERP products for enterprise, midmarket, and small businesses as well as case studies for market leading products.
EXECUTIVE SUMMARY Employee training programs are a necessity for specialized industries. Finance companies, manufacturing plants, and education are just a few of the areas where formal, on-the-job training and continued education are required. However, employees are often less than enthusiastic about these sessions. Continued education or leadership training suffers from even lower engagement rates than… Read more »
EXECUTIVE SUMMARY As the demand grows for ubiquitous, around-the-clock IT talent, hiring beyond restricted geographic areas has become an attractive option for many tech companies. Roughly 55 percent of CIOs now use remote-workers, according to recent data. Expanding job searches overseas can provide access to a higher volume of skilled labor at lower overhead and… Read more »
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